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BookPest Control

Pest Control: confirmation that sells the visit

Send a confirmation that explains what the free inspection is, who's coming and what to expect.

Source: Hive playbook (Haynes: sell the hold)

Why it works

People no-show when they forget why they booked. Selling the appointment, not the job, protects show rate.

Steps

  1. 1

    Send right after booking.

  2. 2

    Say what happens at the visit.

  3. 3

    Name the tech with a photo if possible.

  4. 4

    Say who it's not for.

  5. 5

    Give one way to reschedule.

Prompt / script

Text: You're booked, [Name]. [DAY] between [WINDOW]. [PRO NAME] will come out to take a look.
What to expect: [2-3 PLAIN LINES ABOUT THE VISIT]. No pressure, you'll get a straight answer.
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