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Electrical: 'what do we need to do' ask

An owner-level question for a big panel upgrade deal that stalled.

Source: Hive playbook (Haynes emergency revenue)

Why it works

It surfaces the real blocker: a stall, nothing missing, or a real add you can make.

Steps

  1. 1

    Only for big stalled deals.

  2. 2

    Owner sends it, not the rep.

  3. 3

    One question.

  4. 4

    Act on the answer.

Prompt / script

Text from owner: Hey [Name], this is [OWNER] at [BUSINESS]. [REP] told me about your panel upgrade. Honest question: what do we need to do to get this done for you?

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