Landscaping: estimate follow-up sequence
A 4-touch follow-up for landscaping estimates that didn't close on the spot.
Source: Hive playbook (closer follow-up + Haynes 'where did we lose you')
Why it works
Most unclosed quotes are just undecided. Fact-based follow-ups with one next step beat 'checking in.'
Steps
- 1
Day 1: recap + one question.
- 2
Day 3: answer the likely objection.
- 3
Day 7: simple yes/no question.
- 4
Day 14: 'where did we lose you?'
Prompt / script
Day 1: Hey [Name], good meeting you today. Quick recap: [2 BULLETS]. Any questions on the quote? Day 3: A lot of homeowners ask about [COMMON OBJECTION]. Here's the short answer: [ANSWER]. Day 7: Want me to hold [DAY] for you, or should I close this out for now? Day 14: Totally fine if it's a no. Just so I can improve, where did we lose you?
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