Lost deal feedback ask
Ask lost leads one honest question so you can fix the process.
Source: Hive playbook (Mike's sent voice)
Why it works
The answer tells you if it was price, timing, trust or follow-up.
Steps
- 1
Send after they say no or go quiet.
- 2
One question.
- 3
No pitch.
- 4
Log the answer.
Prompt / script
Hey [Name], totally understand. Just so I can improve, what was it that made you decide to go another way?
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