Med Spa: confirmation that sells the visit
Send a confirmation that explains what the consult is, who's coming and what to expect.
Stage
Med Spa Book plays
Med spa book plays explain the consult itself: talk first, treatment only if they choose, how long, and what it costs to sit down. That page is what stops the cancel.
6 plays
Med Spa: day-before and day-of reminders
Two short reminders that cut med spa no-shows.
Med Spa: no-show rebook text
A short text to rebook a client who missed the consult.
Med Spa: book on the first call
Book the consult during the first conversation, not 'we'll call you back.'
Med Spa: deposit or card-on-file rule
Decide when to ask for a deposit to hold a slot.
Med Spa: what-to-expect page
A simple page sent after booking that answers the top 5 questions about the consult.
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